Pic2Sell provides a digital, AI-powered SaaS service. Because access to our service is granted immediately upon payment and digital content is consumed as it is delivered, all subscription payments are final and non-refundable.
This applies to all paid plans: Starter ($9.99/mo), Pro ($29.99/mo), and Max ($49.99/mo).
New customers on the Starter and Pro plans receive a 7-day free trial that includes 3 AI analyses. A valid credit or debit card is required to start the trial. You will not be charged during the trial period. When the 7-day trial ends, your card is automatically charged for the plan you selected, and your subscription begins — unless you cancel before the trial ends. You can cancel at any time during the trial from your account Settings page and you will not be charged.
The Max plan does not include a free trial; billing begins immediately at purchase.
You may cancel your subscription at any time through your account Settings page or by contacting support@pic2sell.com. Cancellations take effect at the end of the current billing period. You will not be charged for the next billing cycle, and you retain full access to your plan until the period ends.
Cancellation does not entitle you to a refund for any portion of the current billing period already paid.
We may, at our sole discretion, issue a refund or account credit in the following situations:
To request an exception, contact support@pic2sell.com within 7 days of the charge with a description of the issue. We will review your request and respond within 5 business days. This is the only valid channel for any billing exception request — requests made through any other method will not be accepted or processed.
You retain your legal right to file a chargeback with your bank or card issuer. However, we strongly encourage you to contact support@pic2sell.com first, as most billing issues can be resolved faster through direct contact.
If a chargeback is filed, your account access may be suspended during the resolution period. We will respond to all chargeback disputes with documentation of service delivery and your agreement to this policy. Chargebacks that do not meet the exception criteria in Section 4 will be contested.
Downgrading to a lower-tier plan takes effect at the start of your next billing period. No partial refund is issued for the difference in plan price during the current period.
Deleting your account cancels your subscription going forward. No refund is issued for the current billing period. All your data will be permanently removed per our Privacy Policy.
For billing questions or to submit a request under Section 4, email support@pic2sell.com. Please include your account email and a description of the issue.
support@pic2sell.com is the sole and exclusive channel for all billing-related requests. No other method, platform, portal, or contact form constitutes a valid request under this policy.
This Refund Policy is the sole and governing document for all refund, return, and billing dispute matters. No other page, communication, or representation by Pic2Sell overrides this policy. By purchasing a subscription you acknowledge that you have read and agreed to this policy in full.